qqee Responsible Gambling
Your protection is our priority
When gambling goes beyond entertainment and becomes a problem, seeking help is the right thing to do. qqee believes every player has the right to set their own limits — we back that commitment with practical tools and support.
Betting and casino games are a popular form of entertainment for many people. But this entertainment stays healthy only when enjoyed consciously, within a set budget and with the right mindset. qqee always wants your gaming experience to be a source of enjoyment, not stress or financial harm.
Our Terms and Conditions clearly set out the rules on responsible gambling — reading them is important for every player. You can also find detailed information on common questions at our FAQ page.
Remember — betting is not a reliable source of income. Every bet carries the risk of a loss. Never bet with borrowed money, your monthly household budget, or emergency savings. Only play with an amount whose loss would not affect your daily life.
Tools to protect yourself
qqee provides every player with several tools to manage their own gambling habits. Contact our 24/7 live chat to use these features.
Session Time Limit
Set a limit on how long you stay active on the platform each day or each week. Once the set time is up, the session will end automatically.
Deposit Limit
Set a maximum cap on your daily, weekly, or monthly deposits. Once this limit is reached, no further deposits can be made, reducing the chance of overspending.
Temporary Account Break
If you need a short break, put your account on a temporary pause — you can set it from 24 hours up to several weeks. You will not be able to log in during the break.
Self-Exclusion
If you feel you need a long-term break, activate self-exclusion. There is no option to reactivate your account during this period — it is the strongest protection measure available.
Activity Review
You can view your betting history and deposit and withdrawal records at any time. Reviewing your own activity makes it easier to spot a tendency to play too much.
Get Support
In any situation, reach out to qqee's 24/7 live chat or email support in Bengali. Our team will help you set up the right tools for your account.
Signs of problem gambling
If any of the signs below appear in yourself or someone you know, it is time to seek help. Do not ignore these signs — take action as soon as possible.
Repeatedly betting to recover lost money — finding it hard to break this cycle
Hiding your gambling from family, friends, or colleagues
Feeling restless, irritable, or anxious when not gambling
Spending money meant for monthly bills, food, or other essential expenses on betting
Trying repeatedly to stop or cut down on gambling but being unable to — that feeling
Giving betting higher priority than work, studies, or family responsibilities
The right mindset for entertainment
Traits of a healthy player
- You set a specific budget before playing and stick to it
- You set a time limit and stop when that time is up
- You are happy when you win and do not feel distressed when you lose or immediately place another bet
- You feel that your relationships with family and friends are not being affected
- You remain in a normal mood even when you are not gambling
- You see betting as a form of entertainment, not a source of income
Useful tips
- Before each session, ask yourself — what is the most I can afford to lose today?
- Avoid placing bets when under the influence of alcohol or under stress
- Use the deposit limit tool — it only takes a few minutes to set up
- Take regular breaks and spend time on other activities
Ways to get help
Acknowledging a problem and asking for help takes courage. From qqee support to family and professional counsellors — there are people beside you at every step.
qqee Live Chat Support
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact live chat directly to set up self-exclusion, deposit limits, or an account break — you will receive help without any judgment or questions.
Contact by Email
In addition to live chat, you can also reach our support team by email. When you explain your situation in detail by email, the team can take the most appropriate steps. All communication is completely confidential.
Family and Trusted People
Talk to a close family member or a trusted friend. Often, the empathy and advice of someone close opens the door to professional help. Do not hesitate to share what you are going through.
Professional Advice and Counselling
Seeing a mental health specialist or addiction counsellor is not a sign of weakness. Hospitals and clinics providing mental health services in Bangladesh have proper treatment available for gambling and betting addiction. Contacting your family doctor or a local health centre can connect you with the right specialist.
Support Groups
Support groups made up of people facing the same problem are often very effective alongside professional treatment. Sharing your own experience and hearing others' stories provides mental strength and reduces feelings of loneliness.
qqee's responsibility pledge
qqee is not just an entertainment platform — we are deeply committed to the wellbeing and safety of our players. Visit our About qqee page to learn more about our values and goals.
Age Verification: Age is verified at registration and accounts for those under 21 are not approved.
Data Protection: Your personal information and financial transaction data are secured through SSL encryption.
Excessive Gambling Detection: Our system identifies unusual betting patterns and alerts the player when needed.
Trained Support Team: Our 24/7 support team is trained on responsible gambling and responds with care.
Abuse Prevention: If an account is self-excluded, the same person cannot open a new account.
Core principles of gambling
Financial Awareness
- Only spend money that is set aside for your entertainment
- Do not bet with borrowed money or credit
- Do not increase your bets in the hope of recovering lost money
- Do not place large bets assuming a win is certain
- Keep only a fixed portion of your monthly budget for entertainment
Mental Wellbeing
- Avoid betting when you are feeling sad, angry, or stressed
- Take both the joy of winning and the disappointment of losing in your stride
- If betting becomes your only source of enjoyment, that is a warning sign
- Keep in regular contact with family and friends at all times
- If you feel you need it, seek specialist help directly